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HELP · GUARANTEES

Law of the Jungle

What the store replaces, what it does not replace, how much time you have to check, and how to get your money back. Seventeen rules, the complete set.
PERIOD
30 minutes
This is how long you have to check a batch after purchase.
REPLACEMENT
Free of charge
An account that is invalid at first login is replaced with an equivalent one from stock.
IF THERE IS NOTHING
Refund to balance
The balance can be spent on any next order.

I · What we replace

1.
The account does not let you in at first login — the login and password from the delivery do not work. We replace it with an equivalent one from stock, free of charge.
2.
The delivery arrived incomplete: the line lacks a field stated on the item card (2FA code, cookies, email). We complete or replace the item.
3.
The account does not match the item description at the time of delivery: wrong format, wrong registration type, wrong resting time. We replace it.
4.
The batch contained duplicates of the same login. We replace duplicates with unique ones; the count is based on the number of delivered lines.

II · What we do not replace

5.
The account's behavior after handover. Bans, action limits and verification requests depend on how the account is used, from which address and with what warm-up.
6.
An account reported later than thirty minutes after purchase.
7.
A mismatch with an expectation that was not on the card: follower count, posts, avatar, geo — if it is not stated in the item name, it is not a promise.

III · Thirty minutes

8.
The period counts from the minute of purchase, not from downloading the file. The delivery time is shown in the order row in monospace.
9.
The batch must be checked immediately and in full. A check postponed to the next day already falls under rule 7.
10.
Requests are accepted only in the bot @mawgli_bot, with the order number and the item SKU. A screenshot is not required but speeds up the review.
30 minutes
TO REPLACE INVALID ACCOUNTS

IV · How to get a refund

11.
If there is no equivalent replacement in stock, the cost of the invalid lines is returned to your store balance. The balance can be spent on any next order and has no expiry date.
12.
There is no automatic refund to a card, a wallet, CryptoBot or Stars. Refunds are made only to the balance.
13.
If the payment went through but the delivery did not happen, the order stays in the “assembly failed” state: message the Council of the Pack with the order number and we will refund you manually. The same goes for orders placed via the API.

V · Delivery formats

14.
The format depends on the batch and is stated on the item card: IGAM, IAM, Login:Pass:2FA_code|Cookie. The format is part of the description: delivery in a different format falls under rule 3.
15.
You can split the delivery into fields and reassemble them in the order your software expects in the converter — it works in the browser and does not send the list anywhere.
IGAM
login, password and access to the email the account was registered with
IAM
login and password without email: recovery via the mailbox is not available
Login:Pass:2FA_code|Cookie
full line: the second-factor code as the third field, cookies after the vertical bar
User-Agent string
a description of the device and the way requests are made, not an account
Convert to your format

VI · Repeat requests

16.
The order stays in your account and in the bot. You can copy and download the delivery as many times as you like, in full or item by item. Downloading again does not extend the thirty minutes.
17.
A disputed case not covered by the rules is reviewed manually. The decision on it does not create a new rule: the set of rules changes only as a whole and with a new version date at the bottom of the page.

Version of 21.08.2026

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